Customer Reviews

★★★★★ Rated 4.8/5 from 900+ reviews
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Luke was really helpful with my order, arrived when he said and in perfect condition. Driver was super helpful unloading and really nice guy. I purchased 21 SQ MTR of the Khars Unico distressed flooring and its by far the best i have ever seen the quality and detail is amazing. Also got at a fantastic price with free delivery and underlay. Absolute breeze to install and cut had it down in a day with day 2 for finishing touches. I also got the Khars installation pack and care pack both excellent. Thanks Luke Delivered and installed in time for Xmas.
Peter
I could not have asked for more excellent service, and more helpful advice. Nothing was too much trouble and I was so grateful. Thank you
Claire Phillpot

Was searching for the perfect floor for my living room - Luke was extremely helpful in making my decision and got me the floor within two days - a few hundred pounds cheaper than competitors - one of the packs came broken due to a fork lift - Luke replaced and sent out a new pack immediately - great customer service and delighted with the floor and would definitely recommend.

 
Christopher Kennedy

Ordered a Kahrs Installation kit. It was in stock when ordered but then went out of stock. Got an email straight away and said they have more stock coming in if i was willing to wait. I was happy to wait and had delivery this week. Thank you for keeping me updated. All we ask is honestly Well Done Marlo Boon.

 
Lee Barnes

Great service on 2 occasions recently, so no fluke first time. Very responsive to questions. Excellent range of product and very competitive. Would recommend and will use again for sure.

 
Erik Balish

Great flooring and prompt delivery! very happy 🙂

 
Donald Rough
First class service!
Ann / Joe
Marlo Boon was not quite the cheapest out there, but what made them stand out was the fantastic customer service, and I would not hesitate to recommend them to anyone. They were friendly, helpful and nothing was too much trouble. When the T bar did not match the rest of the floor I had ordered, they went out of their way to find a replacement that matched (involving trawling through many items in the warehouse), and took the time to call and let me know what was happening.The floor was easy to install, and looks fantastic. It has transformed my living room, I am delighted with the product (Kahrs Oak Straw). Thanks to everyone in the office who made this such an easy and positive experience.
Becky Davis
I originally ordered a different floor but they didn't have enough stock. They contacted me the next day and advised about available alternatives. They were responsive throughout, answered my questions thoroughly and ultimately it turned out their recommendation was spot on.Kahrs Oak Camino Flooring: The floor is gorgeous! I received great advice from Marlo Boon and quick delivery.
Matt
No ComplaintsLuke was a pleasure to deal with. Quoted competitive price. Product in stock, so delivery date arranged. Faultless service. Would certainly deal with Marlo Boon for future flooring.Kahrs Foxall LVT Flooring: Arrived today so not fitted yet but looks great. Marlo Boon previously sent good size samples to help me choose. Price was competitive. Delivery happened on the arranged day. No complaints.
J Goldman
I would highly recommend Marlo Boon to anyone looking for a really good quality floor and honest, friendly service. The Oak Camino is a beautiful floor, bags of character. We oiled the floor after installation, as recommended by the Marlo Boon team, to seal into the joints and it was super easy to do and really enriched the natural grain and colour of the oak. Excellent quality product.
Karl
I needed a floor with real character for my client and, having spoken to the Marlo Boon team (who are all very knowledgeable), I narrowed it down to a few choices. They sent free samples out to me in the post, only took a few days to arrive and I settled on the Oak Camino. The lighter shade was perfect for the project and the floor has real charisma. Excellent service and a really good quality product.
Sarah T
First Class personal service. Kahrs Door Thresholds & Stairnosings
Billy Milligan
Good product. Good communication as item was not in stock. Good price.
Alistair McKay
Helpful, knowledgeable and quick
Michael
Great service. Beat a lower price from another website, no hesitation. Fast delivery too.
Sofia
Good prices and excellent service. A minor glitch with the order was quickly rectified.
Kenny
Great experience - Luke was really helpful throughout
Veronica
amazing company to deal with what they said was done thanks again. Billy an Ayrshire builder
Billy
Very helpful in locating the wood and trim that I needed for my flooring project, including getting some of it in from Sweden when needed. When my builders needed extra and I was standing in an airport in Greece, Luke made it all happen over the phone; and for that I am very grateful. Highly recommend.
Ellen Shipley
Excellent service. They had the product I wanted in stock and it was easy to order and staff helpful when contacting them.
Linda
Really considerate help from Marlo Boon. A good product at a fair price. The only thing that let the transaction down was the delayed delivery by the courier. Even then Marlo Boon did all they could to expedite the delivery. On balance I would use Marlo Boon again and recommend them to any of my friends.
Peter Turner

A happy experience of purchasing flooring.

Marlo Boon were very helpful, responsive when we had questions and concerns, and they have great prices. Our house looks wonderful!

Catherine Demetriadi
All great service. Thank you!
Mr Guy Potter